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Frequently Asked Questions

About

SustainOnline is a sustainability platform providing a Corporate Sustainability Solution (CSS) created by Sustain In Time AB of Sweden. It is designed to support transitional change in organizations to operate in a more sustainable manner while increasing profit, employee engagement, and innovation. SustainOnline comes with three key features: The Academy, Tools, and Insights, which allows employees to log in and learn new ways of thinking and doing with helpful analytics to track success.

SustainOnline is for small and medium enterprises (SMEs), corporations, and other organizations that seek guidance and knowledge about sustainability and change management in one place.

SustainOnline recognizes what sustainability advisors have been saying for years: sustainability requires everyone to be involved in order for it to work effectively. The SustainOnline platform is designed for all levels of every organization – from the CEO to the factory floor, the farmer to the consumer.

SustainOnline is built by sustainability experts at Sustain In Time, The Natural Step of Sweden, who have over 30 years of global sustainability advisory experience. The Natural Step has worked with many organizations over the years, implementing and creating sustainability initiatives, which helped inspire the Future-Fit Business Benchmark. Our work has created amazing results with some of the world’s largest companies including IKEA, McDonald’s, Nike, and Volvo.  

SustainOnline is still being developed and tested, with our beta version available early 2019. Courses are being researched, created, and translated into multiple languages as we are anticipating a large impact in many markets. Currently, we are building courses in English, German, Japanese, and Swedish, with more to come in the autumn of 2019.

We encourage you to follow us on social media and sign up for our newsletter to keep up to date.

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Investing in SustainOnline is the right move – our business model is set up to make sustainability easy. At our disruptive 1 Euro per license cost, users of SustainOnline get an amazing product at an insanely affordable price, making it hard for any organization not to be involved. Investing in SustainOnline is easy – check out more at www.sustainonline.com/invest.

Want to help spread the word of SustainOnline? Becoming a partner to help spread SustainOnline is a pretty simple process. Once the necessary information is completed, all sales through your organization earn you 30% commission. More information on our partnerships can be found online at www.sustainonline.com/partner.

Try

Enter your contact information and you’ll be sent an email with access to the demonstration portal for 7 days. After 7 days, your login will expire.

Yes! We don’t charge anything for the free 7 day demonstration

After 7 days, your demo period has expired. You can then choose to purchase SustainOnline or request a live demonstration for the full platform.

With the 7 day free demo, no data about your use is stored. We do hold on to the data that was filled in when you requested the demonstration (contact information). Info on our privacy policy is located here.

Purchase

Companies can pay for SustainOnline via credit card, or larger companies automatically will be offered invoicing. We accept Visa card, MasterCard, and American Express. 

One licence per employee is required for use on SustainOnline. When you purchase you select the number of licences required by your organization.

Only the SuperAdmin and Manager have access to add or remove users.

SustaiinOnline is billed annually when paid for by credit card and most invoicing. Larger purchases may pay monthly by invoice, in accordance to the purchase agreement.

Yes. If someone leaves your organization, you can assign their license to a new person. When this is done, data is removed for the old User within 30 days. 

The SuperAdmin (Super Administrator) is the main person in charge of your organization. The SuperAdmin is in charge of setting up the organizations structure, inviting and removing employees, and delegating levels of control for Administrators and Managers. Traditionally, there are only one or two SuperAdmins per account. SuperAdmins can also manage the everyday User, and have all privileges that Administrators and Managers have. 

Our pricing model has been built based on inclusivity. Thus, our fee is 1 Euro per employee per month (12 month commitment), allowing any company or organization, no matter the size, to acquire the right resources.

Additionally, taxes may be applied based upon your location.

Use

The SuperAdmin (Super Administrator) is the main person in charge of your organization. The SuperAdmin is in charge of setting up the organizations structure, inviting and removing employees, and delegating levels of control for Administrators and Managers. Traditionally, there are only one or two SuperAdmins per account. SuperAdmins can also manage the everyday User, and have all privileges that Administrators and Managers have. 

Everyone on SustainOnline is a user. Users have access to all of the basic functions of SustainOnline, including access to Academy, Tools and Insights. 

These are Users who have administrative priveleges, allowing them to invite and remove other users, send group messages, publish reports, and other tasks. This position may, but does not have to, belong to office administrator positions. 

These are Users who will be able to closely follow the status and progress of their part of the organization. This does not necessarily imply that they are a Manager in your organization, but do have additional abilities in SustainOnline. 

Academy

SustainOnline Academy is filled with micro-courses inside an overarching theme. 

Courses are anywhere between 2-12 minutes. 

Tools

Tools provide actions and information based on the input that is entered. Tools can be saved as drafts, or completed for final results.

Insights

Insights track and monitor use, providing analytics based on information from Academy and Tools.